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How it works
Six stages, in order, with a named person responsible at each one. This page sets out what happens, what is included at launch, and what we need from you to get there.
The six stages
Each stage has a clear entry point and a clear finish, so there is never a week where nobody knows what is happening.
You complete the short eligibility and setup form at /start. Nothing is charged and no contract is created at this point — the form tells us whether your request fits the standard implementation scope.
If it does, we issue a Wise invoice with payment instructions. TalkToLeads takes no card details on this website. If your request needs work outside the standard scope, we tell you that instead of invoicing.
Once payment is confirmed, you receive your onboarding form. This is where we learn your lead sources, your team structure, the qualification details you need, and the tools you already run.
You are introduced to a named onboarding contact and added to a private implementation group. That group is where questions, approvals, and progress updates happen through the rest of the build.
We configure the agreed workflow, then test it with your team using real enquiry scenarios. Anything that misroutes, misfires, or reads wrong gets fixed before it touches a real prospect. This is the stage the 10-day delivery clock covers.
The system goes live. TalkToLeads Care begins, covering monitoring, maintenance, your monthly operational summary, minor changes, and support within published hours.
Note: We deliver in 10 days. The clock starts once onboarding is complete and we have access to the channels being connected — if access or approvals are delayed on your side or by a third-party platform, the date moves and we tell you straight away.
Watch it run
A walkthrough of a single enquiry moving through acknowledgement, qualification, routing, and follow-up.
From inquiry to human handoff
Video coming soonFrom inquiry to human handoff
See how a new lead is acknowledged, qualified, routed, and followed up.
Standard scope
A deliberately bounded first build. It is the version that gets live and gets used, rather than the version that stays in configuration for months.
Anything beyond this is quoted separately. Additional channels, extra qualification flows, further routing structures, or a second team structure are scoped and priced before any work starts. You will never receive an invoice for work you did not agree to.
Your side
The build moves at the speed of access. These five items are what unblock it.
Legal name, services, service areas, and the hours your team works.
Who receives which enquiries, and who owns routing decisions.
Admin access, or an admin on your side, for the channels we are connecting.
Your sign-off on every acknowledgement, qualification, and follow-up message.
Confirmation of the consent model and data handling that apply to your business.
Complete the setup form and we will tell you whether your request fits the standard implementation scope.
Start Your Setup