🇦🇺 Australia
TalkToLeads sends an automatic reply to every enquiry from your connected portals in under 60 seconds, asks the qualifying questions and hands the lead to the right agent. Most enquiries can be answered on WhatsApp, which keeps the whole conversation in one thread rather than split between a portal inbox and a phone.
The first 12 seconds
What happens when an enquiry arrives?
The same sequence every time, whether the enquiry lands at 11am or 1am.
- 1
It is answered, in under 60 seconds
A reply goes out on WhatsApp first, with SMS and email alongside — not an auto-responder saying we will be in touch, but the first turn of a real conversation.
- 2
It is qualified
Your questions, in your wording, asked while the person is still reading. Budget, timeframe, whether they are looking to buy or rent — whatever you need to know before an agent spends time on it.
- 3
It is routed
To the right agent by your rules, with the answers attached. A Australian team running more than one office routes by office, area or agent — whatever matches how you work.
- 4
It is followed up
Three to five touches on anything that goes quiet, so a lead that did not reply first time is not simply lost.
In Australia
What is different about this market?
Three things change how a reply path has to be built here: the clock, the channel, and when enquiries actually arrive.
We’re closing more deals now because we never miss a lead.
- Time zones
- AEST/AEDT on the east coast, ACST in South Australia, AWST in the west. Hours are set per team or office rather than once for the whole account, so one desk is not treated as closed because another has gone home.
- Channels
- Most enquiries can be answered on WhatsApp, which keeps the whole conversation in one thread rather than split between a portal inbox and a phone.
- Where enquiries come from
- realestate.com.au, Domain and your own website. Enquiries arriving in different inboxes are the reason a reply is slow — the system reads from the sources you connect and answers from one place. What we connect.
- After hours
- Saturday inspections generate enquiries all weekend, and a Perth office is two or three hours behind an east-coast one depending on the season. Both are hours when nobody is at a desk.
- Billing
- Billed in US dollars by bank transfer through Wise, which shows the recipient and the exact amount before you confirm and converts from your own currency. US$999 setup · US$149/month from month 4. Full pricing.
What we install
What is included in the standard build?
- Up to two approved inbound lead channels at launch
- One primary qualification flow
- One routing structure
- One defined follow-up sequence
- One lead-handling team structure
Anything beyond this is scoped and quoted before work starts. Everything we install.
Onboarding
How long until it is live?
The 10-day clock starts when channel access is confirmed. In your portal that means all five of these are ticked:
- Portal access
- WhatsApp Business number connected
- CRM access, or marked not needed
- Approved reply wording and qualifying questions
- Agent list for routing
If we do not deliver a live system within 10 days of channel access, you get a full refund. Refund terms.
Questions
Questions from Australian agencies
- Can it handle weekend enquiries after an inspection?
- That is the case it is built for. Saturday inspections produce enquiries across the whole weekend, and those are answered in under 60 seconds, qualified and routed the same way a Tuesday enquiry would be — your team picks them up when they are next at a desk.
- Does it work across the east coast and Perth together?
- Yes. Each office or team can carry its own hours, so a Perth desk is not treated as being offline because Sydney has closed. Enquiries are routed to whoever is actually covering them.
- Do I pay in Australian dollars?
- No. Everything is billed in US dollars by bank transfer through Wise, which shows you the exact amount and the recipient before you confirm and converts from your own currency at its published rate. TalkToLeads is operated from India and has no Australian entity or office.
More in the general FAQ.
What to do next
Start with the enquiries you already have.
You do not need more leads to see whether this helps — you need the ones already arriving to be answered. US$999 setup · US$149/month from month 4, live in 10 days from channel access.