🇸🇬 Singapore
TalkToLeads sends an automatic reply to every enquiry from your connected portals in under 60 seconds, asks the qualifying questions and hands the lead to the right agent. WhatsApp is where most of the conversation happens here, often from the first message to the viewing arrangement, so a reply that arrives anywhere else is a reply in the wrong place.
The first 12 seconds
What happens when an enquiry arrives?
The same sequence every time, whether the enquiry lands at 11am or 1am.
- 1
It is answered, in under 60 seconds
A reply goes out on WhatsApp first — not an auto-responder saying we will be in touch, but the first turn of a real conversation.
- 2
It is qualified
Your questions, in your wording, asked while the person is still reading. Budget, timeframe, whether they are looking to buy or rent — whatever you need to know before an agent spends time on it.
- 3
It is routed
To the right agent by your rules, with the answers attached. A Singapore team running more than one office routes by office, area or agent — whatever matches how you work.
- 4
It is followed up
Three to five touches on anything that goes quiet, so a lead that did not reply first time is not simply lost.
In Singapore
What is different about this market?
Three things change how a reply path has to be built here: the clock, the channel, and when enquiries actually arrive.
We’re closing more deals now because we never miss a lead.
- One time zone
- SGT nationwide. Your working day is the same everywhere, so the hours to cover are unambiguous — and so is everything outside them.
- Channels
- WhatsApp is where most of the conversation happens here, often from the first message to the viewing arrangement, so a reply that arrives anywhere else is a reply in the wrong place.
- Where enquiries come from
- PropertyGuru, 99.co and your own website. Enquiries arriving in different inboxes are the reason a reply is slow — the system reads from the sources you connect and answers from one place. What we connect.
- After hours
- A single time zone and a compact market mean enquiries cluster in the evening, after viewings and after work — the hours an agent is least able to answer quickly.
- Billing
- Billed in US dollars by bank transfer through Wise, which shows the recipient and the exact amount before you confirm and converts from your own currency. US$999 setup · US$149/month from month 4. Full pricing.
What we install
What is included in the standard build?
- Up to two approved inbound lead channels at launch
- One primary qualification flow
- One routing structure
- One defined follow-up sequence
- One lead-handling team structure
Anything beyond this is scoped and quoted before work starts. Everything we install.
Onboarding
How long until it is live?
The 10-day clock starts when channel access is confirmed. In your portal that means all five of these are ticked:
- Portal access
- WhatsApp Business number connected
- CRM access, or marked not needed
- Approved reply wording and qualifying questions
- Agent list for routing
If we do not deliver a live system within 10 days of channel access, you get a full refund. Refund terms.
Questions
Questions from Singapore agencies
- Is everything handled on WhatsApp?
- That is the default here, because it is where most of the conversation already happens — from the first enquiry through to arranging a viewing. Email and SMS can run alongside it, but the thread stays in one place rather than being split across a portal inbox and a phone.
- Most of our enquiries come in the evening. Does that help?
- That is exactly when the gap is widest. Enquiries that arrive after viewings and after work are answered in under 60 seconds and qualified while the person is still reading, instead of waiting for the next morning when their attention has moved on.
- Do I pay in Singapore dollars?
- No. Everything is billed in US dollars by bank transfer through Wise, which shows the recipient and the exact amount before you confirm and converts from your own currency. TalkToLeads is operated from India and has no Singapore entity or office.
More in the general FAQ.
What to do next
Start with the enquiries you already have.
You do not need more leads to see whether this helps — you need the ones already arriving to be answered. US$999 setup · US$149/month from month 4, live in 10 days from channel access.